Shipping & returns

What is your return or exchange policy?

Any unworn or unused items may be brought back to the Pilot Hangar within 60 Days of purchase. 
You may make the return or exchange directly at the Pilot Hangar or ship the item to:

The Pilot Hangar
Attn: Product Return De La Salle Collegiate
14600 Common Road
Warren, MI 48088

Please include the original receipt with the item as well as contact information including a return address, email, and telephone number.
 
Summer Camp Refund Policy:
Full registration refunds will be issued for any student who withdraws from camp 48 hours prior to the start of camp. No partial refunds will be issued for missed day(s).

Refund requests must be submitted in writing to the Associate Director of Admissions. They can be emailed to Mr. Steve Laudicina or mailed to De La Salle Collegiate, Attn: Summer Camps Refunds, 14600 Common Road, Warren, MI 48088. 

If possible, please include your Pilot Hangar order confirmation number when submitting your refund request.

Q: What are my shipping options?

When ordering items from thepilothangar.com, you have two shipping options to choose from:

1. Pickup at The Pilot Hangar at DLS High School during established Pilot Hangar hours for free shipping.

2. Pay a $6.00 flat shipping fee for the item to be shipped directly to your choice. The item will be shipped via USPS (United States Postal Service). Please allow 7-10 days to arrive.
 
For event tickets, the shipping method will be set in the description of the product. It may defer for each event.

Q: Can I change my order once it has been submitted?

We process orders quickly. If you need to make a change please email The Pilot Hangar as soon as possible. Every effort will be made to accommodate your request.