Shipping & returns

What is your return or exchange policy?

Any unworn or unused items may be brought back to the Pilot Hangar within 60 Days of purchase. 
You may make the return or exchange directly at the Pilot Hangar or ship the item to:

The Pilot Hangar
Attn: Product Return De La Salle Collegiate
14600 Common Road
Warren, MI 48088

Please include the original receipt with the item as well as contact information including a return address, email, and telephone number.
 
If possible, please include your Pilot Hangar order confirmation number when submitting your refund request.

Q: What are my shipping options?

When ordering items from thepilothangar.com, you have two shipping options to choose from:

1. Pickup at The Pilot Hangar at DLS High School during established Pilot Hangar hours for free shipping.

2. Pay a $9.00 flat shipping fee for the item to be shipped directly to your choice. The item will be shipped via USPS (United States Postal Service). Please allow 7-10 days to arrive.
 
Q: Can I change my order once it has been submitted?

We process orders quickly. If you need to make a change please email The Pilot Hangar as soon as possible. Every effort will be made to accommodate your request.